Giant of the Woods Adventure Park, a recreation park with a 100-element ropes/challenge course, is looking to redesign their training model to allow flexibility and efficiency. The desired result is an increase in the number of staff who are fully trained by the season's opening day, which allows the park to be at 100% optimal staffing. The design document establishes the needs of the business, the target audience for the training, learning objectives, a course outline, and evaluation methods. 

The design document for the O bar Excellence Training course gives an overview of the organization's customer service problems due to a lack of a shared mental model regarding bar preparation, organization, customer service, and drink consistency. The training design document details the business problem, target audience, learning objectives, course outline, and evaluation methods.